Q: Will the Sonic1 system loosen crowns, fillings or other permanent
dental work?
A: No, they are designed to be used for all dental work.
Q: How often should I replace my brush head?
A: Dentists recommend
changing every three months. Your brush may not look worn but it is, and a worn
brush does not clean well. With every Sonic1 system you have the option to get
replacement brushes automatically every three months for free. You just pay a
shipping and handling fee. You can change the frequency, stop, or restart this
program at any time by contacting customer service.
Order brush heads.
Q: Does Sonic1 offer hard and soft bristle brushes?
A: All Sonic1
brushes use soft bristles. Dentists recommend soft bristled brushes because they
clean better and do not risk damaging gums and tooth enamel the way hard brushes
may. Worn toothbrush bristles of any hardness are not as effective. It is
recommended that you change your brush routinely even if it does not appear
worn.
Q: Which brush heads work on which systems?
A: All Cybersonic
brush heads will fit on any Cybersonic or Sonic1 power toothbrush. However,
because they are designed to run at different speeds, some heads are not
recommended for some systems. Our new Sonic1 brushes (standard and deluxe) will
work with any Cybersonic or Sonic1 electric toothbrush. Cybersonic2
(rectangular) replacement brushes will also work with any system. Original model
Cybersonic Classic brushes will work with Cybersonic1, Cybersonic2, and Designer
Series systems, but are not recommended for use with Cybersonic3 or Sonic1. All
flossing and tongue cleaning attachments will work with any system.
Q: Is Sonic1 safe for a person with a pacemaker?
A: It is always
advisable that a person with a special medical condition, including pacemakers,
consult with a physician or pacemaker manufacturer.
Q: Can I travel with my Sonic1?
A: Yes. A fully charged Sonic1
will hold a charge for at least a week of normal use, and the brush head cap
keeps the bristles clean.
Q: Is Sonic1 suitable for kids?
A: Yes. The standard brush head is
actually a perfect size for children. You may start your kids using the Sonic1
system at the same age you would a manual toothbrush. Parental supervision is
always advised with a new oral cleaning product, especially under age 12.
Q: Why do I sometimes need to push the ON/OFF button more than once?
A: The electronic switch takes 1 second to re-set before it will respond to
another push. Simply wait 1 second before pushing the button again.
Q: How do I purchase replacement brushes and attachments?
A:
Replacement attachments may be purchased by calling customer service toll-free
at 1-800-770-7525 or by visiting our
parts order page.
Q: How long does delivery take?
A: Normal delivery is 7-10
business days. Rush orders are normally delivered in 3-5 business days. Please
note that holidays, backorders, and deliveries to certain locations may cause an
order to take longer. Contact customer service for a firm delivery quote.
Q: Are there special oral health concerns for diabetics?
A:
Diabetes is a serious and growing health issue. Diabetics sometimes experience
more problems with overall oral care, health of their teeth, and gum disease. It
is recommended that sufferers follow a strict oral care routine using a quality
soft bristle toothbrush, routine flossing, fluoride toothpaste, and regular
dentist visits. Sonic1 is an excellent start for all of diabetics' special oral
health care needs. More information is available on our
Oral Care And Your Health page.
Q: What is the link between oral care and heart disease?
A: Recent
research has demonstrated a link between the bacteria found in plaque on your
teeth and such serious conditions as hardening of the arteries (atherosclerosis)
and heart attacks. While the connection is not completely understood, many
doctors are recommending paying special attention to oral care because plaque,
tartar, and gum & periodontal disease may be risk factors for heart problems.
Regular brushing and flossing may save more than just your teeth! More
information is available on our
Oral Care And Your Health page.
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